Had the worst experience here tonight, Mckenzie & I believe his name was "Donavent" (young Hispanic guy) wears his name tag on his visor & doesn't look up at you the entire time he is making your sandwich gave horrible customer service. Arrived at the register to pay and had to wait on him to count out $300 in $20 bills for their safe. My total was $31.64 and I presented a $100 after watching him just place 15 - $20 bills on the counter behind him he stated he could not give me change. Excuse me? You have $300 in $20's behind you, I said give me 5 - $20 & I'll give you the $100 so I don't break your register. Frustrated that I expected him to do this he proceeded to break my $100. Mckenzie then approaches rudely and begins telling us to be patient because he could not figure out our change after I handed him $40 to pay & he entered $100 instead. 🤦♀️ Trying to tell him to look at the receipt and he should be able to tell, Mckenzie rudely states that the $20 they had was not our money & they didn't have to break my $100. I asked who her manager was, and she refused to give me a name, instead told me the manager would be there tomorrow. On my way out she began yelling out in front of another customer I may add "BYEEE"! I'm sorry but this will be the LAST TIME I spend my money here, I go to this location for convenience but I rather drive out if it means dealing with professional adults and not immature teenagers.
NR
Nancy’s reviews
May 28, 2026
My mom was treated rudely today by an older lady with a raspy voice, she was rushed before ordering, and when she asked a question, the employee yelled and refused service, threatening to call police. Very unprofessional and upsetting experience. We will not be going to this subway ever again. Subway please look into this and take proper action.
NV
Nomie Martinez Vega
May 28, 2026
I had a very disappointing experience at this location today involving my mother.
When she arrived, she sat down briefly to wait for my sister before ordering. Shortly after, an employee asked if she was going to order. My mother explained that she absolutely intended to order but was waiting for my sister to arrive first.
When she went up to place the order, the employee appeared visibly irritated and unhelpful. My mother had to repeat her order multiple times, and the employee responded dismissively, saying “I heard you,” but did not proceed with taking the order in a professional manner.
My mother then politely asked if everything was okay, and the situation escalated. The employee began yelling and stated that she was refusing service and that my mother needed to leave or she would call the police.
We were shocked by the hostility and lack of professionalism, especially over a simple misunderstanding. We hope management addresses how customers are treated in the future, as this interaction felt unnecessary and upsetting.
I was hesitant to write this but here goes. Today I witnessed the manager being rude and very unprofessional to a customer as he was ordering his food. He asked her a question and she went off. He was leaving and she followed him out of the store. She walked up to him and got in his face. She said very rude things. She needs to be fired. That was unacceptable. My family and I will not be going to this location ever again. Do better!! You are to old to act like that. Show some respect for yourself!
RZ
Raiden Ziegel
May 22, 2026
Super rude employees. The manager couldn’t care less how she speaks to people and refuses to engage in conflict resolution