MM
Matthew Macagno
Aug 11, 2026
Very skimpy in veggie portions even when requesting double. Food order for pickup with subway app never ready on time. Staff ignoring me instead of asking what I need. Cleanliness is fine.
Nice sandwich
CH
Coach Bradley Hicks
Jul 23, 2026
*AVOID* This I was genuinely shocked by the experience. The culture under the new franchise ownership has completely changed what used to be an enjoyable Subway visit. The portions have become so small that I had to ask for enough spinach just to cover the bottom of my salad bowl. When I politely requested a little more, I was met with a rude and dismissive response.
Great customer service and treating guests with kindness cost nothing. Unfortunately, this experience left us feeling unwelcome, and because of it, we will no longer be visiting the Port Royal Subway. I hope management takes customer feedback seriously and works to restore the quality and hospitality that once made this location worth visiting.
JR
Jocelyn Alexia Rodriguez
Jul 22, 2026
0/10. Truly would not recommend to anyone. I’m not sure if owners or management changed but this subway use to be very clean, nice lunch staff but now it’s just depressing. Nasty $a subway being dirty, see the employee whipping down the counter with the same dirty rag, you can tell floors hasn’t been swept or mopped. Tables are plain disgusting. This place needs to close down i don’t get how inspection hasn’t said anything to them.
There were specks of black debris in our drinks. Probably not cleaning the machines at all.