Staff are usually friendly, but today was rough. Waited 10+ minutes staring at my order on the counter, so close yet so far. Called out several times, nobody cared. Everyone was busy cleaning instead. Food got cold.
RR
REHEHEHEHEHEHEHE
Aug 31, 2026
This place sucks, the food was good, but it wasn’t even the right order. I asked for two separate flavors and instead they just give me a full 15 count of a flavor I didn’t even order. The service was horrible and the black lady at the counter was unprofessional, loud, and had an extreme attitude from the second I walked in. Worst service possible.
CM
Ciara Merritt
Aug 27, 2026
Today I walked into wing stop and ordered food 5 mins later I got the food after I said I want the wing to be well done, I know it takes extra time to cook! I watched the guy from front counter redrop the fries and the gave them to me. Every cook except one was on her phone. I don’t know who is in charge of management now but it was never like this before not to mention I do come here often enough to notice.
TW
Tremayne Womack
Aug 24, 2026
If you order online, they’ll look you straight in the eye & ignore you. They’ll package up & hand orders that came after your order to other people. Then get an attitude for trying to get their attention. I FINALLY get my food and it’s not even fresh. I’m pretty sure she’s the manger the obese Hispanic lady, I don’t know if they don’t speak English but the customer service needs to be better from everyone.
I come here once a week, there's a new manager named Karol and she is the most kindest soul and such a great manager!! I can tell such a difference in the food, the drinks, the freshness even the drinks taste fresh that means everything is being cleaned correctly! Any time I've came here lately I'm always greeted with a smile and the sweetest energy from Karol, she's always so attentive and cleaning something and the staff looks happy working beautifully! Thank you to the staff and the manager Karol for keeping this Wingstop my goto place! God bless<333