I wish I could give this Subway location ZERO stars.
I have been coming here for YEARS, and after what happened today, I will NEVER spend another dollar at this location.
The old Indian gentleman working inside showed some of the coldest, most disrespectful customer service I have ever experienced. My daughter urgently needed to use the restroom. I told him plainly that we were about to order food, but she needed to use the bathroom FIRST. He refused. I explained it again. He STILL refused.
Over a bathroom. For a child. From customers who were literally standing there preparing to purchase food.
There is absolutely no excuse for treating a child that way. No compassion. No common sense. No basic human decency.
What bothers me most is knowing that one day he, someone he loves, or one of his own grandchildren may desperately need a little kindness from another human being. I genuinely hope that when that day comes, he remembers exactly how he treated my daughter today. Sometimes people do not understand how cruel their behavior is until they find themselves needing the very same grace they refused to give someone else.
After YEARS of supporting this location, I am completely done. I will gladly take my money somewhere else.
Management needs to seriously address this gentleman’s behavior because if this is how customers—and especially children—are treated here, this establishment does not deserve their business.