The UPS Store

Reviews

• MN

  Mohsen Nagiub

  5 days ago
  1.0
  ​I originally redirected my packages to this store because the delivery driver failed to follow instructions at my home. The first time I picked up a package here, the process was smooth and I was not charged a fee. ​However, during my second pickup, an employee rudely informed me that I owed a pickup fee. When I asked why I wasn’t charged the first time, or why the UPS associate who set up the delivery didn't mention a fee, she repeatedly cut me off, simply saying "I don't know" and "I'm sorry" without offering any actual help. Her unprofessionalism and lack of knowledge were incredibly frustrating, and I ended up leaving without my package. Management needs to train their staff on basic customer service and policy clarity.
• BC

  Bob Curry

  Jun 5, 2026
  5.0
  12/10 customer service Maya, Ally, and Mollie were great they helped me out and were very patient with me would recommend everyone to come here!!! USPS and FEDEX can’t compare to this store!!
• MB

  Matt Bush

  May 26, 2026
  5.0
  I went in last minute on a Friday before a holiday to setup a mail box. The manager was extremely helpful and made it a very pain free experience.
• LH

  Landon Hughes

  May 16, 2026
  5.0
  Went in to print some copies of my vows for my wedding day, least stressful thing of my day !! The young Hispanic man at the register with a mustache was very friendly and helpful!!
• JM

  Jason Murak

  May 11, 2026
  5.0
  When I walked up to the store there was a line out the door and I was still in and out in 5 minutes. The crew here are operating at peak efficiency