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Brenna Huckaba
3 days ago
Tonight’s crew was amazing ! Fast process, super helpful, and all around great experience! Shout out to the boys at work tonight !
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Phil Samples
Jul 31, 2026
I ordered online for the buy one get one free. Online the transaction showed the price of two footlong subway clubs and then showed the in the subsequent lines the discount which was for one footlong club. It calculated the tax, I provided a tip and finalized the transaction with my credit card. When I arrived at the restaurant to pickup my order, there was only one sandwich, my app showed only one sandwich and my email receipt showed one sandwich. Obviously there was a glitch in the web application. The restaurant staff confirmed "sometimes there is a glitch". Customer service being a thing of yesteryears when I asked if they could "make it right" I was told no but I could buy another sandwich ... even with the buy one get one free still in effect!! I left with my one sandwich. You have serious issues with your web design and function and your phone app is even worse. I probably have seen the last of SubWay. When I tried to leave feedback on SubWay's Chat Bot ... you can only type in 255 characters and the bot doesn't count characters!! Another web design first grade mistake! I am amazed the the app and webpage designers still have a job.
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Melissa Lusk
Jul 1, 2026
I see a lot of negative reviews for this location but I’m leaving this review to give recognition to an employee. Yesterday evening I went to this location and had a pleasant experience. A young man, Dylan, was very courteous and considerate. These days it’s hard to find younger employees that are happy to help, with a smile. He didn’t get flustered as I was trying to modify my order for my picky daughter. Also there was Joshua, he was very pleasant also. With those two young men working together, I’m sure customers will have a better experience at this location.
I placed an order via online and accidentally ordered at the wrong subway. Once I realized i immediately called and apologized and asked for a refund because I’m not picking receiving anything that I paid for. They proceeded to ask their boss while not even muting me and talking about my mistake and laughing and cutting up and the boss proceeded to say that I cannot get a refund. I understand I made a mistake but I have NEVER seen a place not work with you on mistakes that were made. Even if they would have given me half my money back I would’ve been fine with that. Absolutely ridiculous.
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Teresa Rimer
Apr 17, 2026
Tables were clean, but the floor is dirty and sticky and there's no way all these crumbs are from just today. They're piled under the table legs like they've never been moved or swept under.