BC
Brittany Cooper
5 days ago
The food was awesome, no complaints there.
What made for my low review was the attitude of who I assume is the manager or owner of that franchise.
I went in to get my online order and a female employee came around the corner by the online order pickup. I pointed at my order and said I was picking up and she nodded. So I grabbed my stuff and went to get my son's fountain drink. The man came from the back and took my bag of food back, just standing there staring at the receipt. I at first assumed he was checking for payment, which makes no sense because you have to pay before placing an online order. Other reviews made me realize he was probably looking for a tip. Jokes on him, there isn't even a tip option online. Lighten up, buddy, it is NOT that serious.
Be careful when selecting locations in the app. Their app incorrectly places the location 3 miles away here as well, so if you click on the bubble on Eastgate, you may wind up with your order being 5 minutes up the road at the new location by Lebanon Road.
This is a good Subway! We came here for dinner this evening but we got it to go and the process was smooth! The employees were all so nice and it was quick! Highly recommend!
Service was underwhelming and he put a ridiculous amount of mayo on my sandwich. I had to scrape it off because it was just oozing out of my sandwich.
MS
Marko Saleeb
Aug 18, 2024
I recently visited this subway location and had a frustrating experience. I placed a mobile order expecting a smooth and timely pickup, but the sandwich wasn't ready on time. When I finally received it, both sandwiches were incorrect. I went back to the store to request a refund, but was refused and instead told that they could fix the issue. However, they only corrected one of the two sandwiches, leaving the second one still wrong. Overall, the service was disappointing, and the lack of resolution left a negative impression I will not be visiting this subway again.