Matt was working very hard this morning under a stressful situation. I appreciated the service and positive attitude.
PM
Patrick Myers
Jul 31, 2026
Dry as hell sub roll. Not even cut in half at all. Tore out on the bottom and I had to place half the ingredients back in the sub. I had no idea I could be pissed off about a sub but here we are. I'll never go to this subway again. This isn't the first time. Another customer was having subs remade from the rolls being so stale. There are plenty of other restaurants in the area do yourself a favor and go to one of those.
AC
Andrew Cummings
Jul 22, 2026
Used to go to this location atleast once a week. Just this evening I stopped in but needed to use the restroom first. The doors were locked and the new employee refused to open unless I ordered first. It may only be 12$ a week, but I'll be taking my 12$ elsewhere.
The worst that I've ever been treated. Visited on 7/16.@4:30pm. As I thought I was waiting for the restroom, the female employee yelled across the room that restrooms are for customers. I tuned and said we are getting a sandwich if that was OK with her. VERY RUDE. so I asked for the key to the restroom. and had to ask again. When the male employee looked at me and said "did you buy anything". I told him that he was being very rude since I had already told them that we were getting a sandwich. He said he was following policy and I said being rude is policy and he said that he was following policy. I let him know that I would let the owner know and he said go ahead. I didn't realize Subway's policy was to be rude to customers. We visit different Subways 1-2 times a week. Thanks to these 2, I will be going to Jimmy John's from now on. By reading the other reviews, this evidently is not the first time for them being rude. Also funny is they didn't say anything to my daughter when she went to the restroom, but they said it to me. Makes me wonder if they were discriminating against me for being in the older generation. I will be calling corporate next because the franchisee evidently condones this behavior, again read the other reviews.
There were no customers in the store when I walked in to grab some napkins. As I was trying to get them, an employee immediately fussed at me, so I just walked back out. A few minutes later, my brother went in to get some napkins. The employee was extremely rude and told him he had to buy something. My brother put a bottled drink on the counter to purchase it, and the employee’s response was, “Or you can get the hell out.”
I’ve never experienced customer service like that. It wasn’t the policy that was the issue—it was the employee’s attitude and the way we were spoken to. Very disappointing.