LB
Lloyd Bonner
Sep 22, 2026
Got to this subway at exactly 9:38 pm( they close at 10pm) and as I was pulling up in the parking lot a young man was outside and proceeded to walk towards the door and I asked him do you work at subway and said yes.As I was walking he they could not make any more sandwiches because he said something about he had an inspection tomorrow. So if you're not making sandwiches at 9:38 why not turn the lights out and say you're closed. So left there and went the Subway on Middlebrook Pike across from Food city and I asked the guy there is any reason why any subway would not have served me more 20 minutes before closing and he said no. From now on I'll go out of my to not spend any money at the Karns subway and I don't care how far out of the way the next one is!!👎
BD
Brian Dodson
Sep 8, 2026
When I pulled up on 9/8/26 around 7:00pm the boy was leaning against the cash register and then started making a pick up order while talking on the phone. with the speaker on. I was not in the mood to listen to him and the person dropping the F Bomb. Then he asked what 3 sandwiches I wanted. Proceeded to tell him and when I said Ham he proceeded to tell me in his hateful way they were out of Ham. So I just walked out and went to the Hardin Valley store. She was GREAT.
CT
Christina Tinsley
Apr 16, 2026
Absolutely unprofessional. This kid is in there by himself and I put an order online in. I got there when I was supposed to and the store was locked. He finally opened it and the whole place smelled like weed. Then he didn’t even have it done and took forever. That was a few weeks ago. Today I went in and I was stuck in traffic before I went in so I was already about 15 min after pick up time and he was there all by himself again but turned his rap music on and there were 3 people waiting for pick up so I had to wait another 30 min till I finally got my order. I would have given him 0 points if I could. Most veggies were out and bread was barely any in there
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Brian Packett
Apr 15, 2026
Stooped in today 4/15 to get a couple of sandwiches for me and my wife. When I arrived there was a sign on the door saying the worker was on lunch break I said ok then went back to my car to wait patiently I sat in the parking lot for a good 20 mins waiting and then with the sign on the door families just started pulling up and walking right in after I sat for 20 mins out of respect of the employee and their break time so I just drove off. Why do you only have one person working at 6 in the evening with nobody to cover their break. This is absolutely no good that is a disservice to your employee and the customers that come there. I will not be back to this location I feel that as a customer my time was not valued or respected this practice has to stop if you ever want me to stop at any other Subway again
MP
Merle Palmer
Apr 15, 2026
Went to the Karns subway on Oakridge hwy. Ordered online said order would be ready at 5:15 got their at 5:30 . My wife's was ready for pickup. Only one person working he ignored me the whole time. He had not made my sandwich was making people a sandwich that just walked in. $22.00 for our Sandwiches. I was so mad I walked out because it was evident he was not going to help me. So I paid for a foot long was charged for it didn't get it. Don't go to Karns subway.