BR
Black Rose Repass
3 days ago
The male that works there is a LIAR he tried telling me and my husband that our phones were $800 and that is not true they are only $200 first lie the second lie is that he claimed over and over there was nothing wrong with my husband's phone and YES there is many things wrong it so customer service is going to give him a new phone also he charged our account almost $300 and that's bs and of course I was telling as many customers as I could bout that gentleman and our experience well I was called back in the store because he didn't wanna take responsibility and couldn't handle the truth he banned me from the store 🤣🤣 well don't lie to your customers don't charge them outrageous and bogus charges then just maybe they mite be ok
JH
Joshua Hamby
Apr 16, 2026
They sem very unwilling to help any customer, especially if the employee also speaks Spanish and a Spanish speaking customer needs help, but for those who only speaks English good luck on getting any quality help
JA
Jennifer Austin
Apr 20, 2022
I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!
PP
Penny Poyner
Sep 4, 2021
Shar was amazing helped me upgrade and showed me how to use it! Very patient!!
MH
Millerbug Homestead
Jul 4, 2021
Carlos is amazing! He helped us get 2 new phones and was very helpful and friendly.