ONeal Insurance Group: Allstate Insurance

Reseñas

• GE

  Gmail Email

  May 23, 2026
  1.0
  worthless dishonest company all together they told me my total check is 9700 but when i called the insurance they told me no my check is 12110 when i asked them why broker told me less amount answer was shocking was that if i didn't like it don't deal with them and insurance broker can deduct whatever they want if they manage the claim but if client did there is no deductions so they are taking 33% almost 3k to just file a claim
• CS

  Camryn Smith

  Mar 12, 2026
  5.0
  I had a great experience working with my insurance agent Mr. Brian Woods. He was very helpful, knowledgeable, and made the process easy. I had no issues at all and would definitely recommend him.
• JH

  Jack Howell

  Mar 10, 2026
  5.0
  I had a great experience with O’Neal Insurance Group: Allstate Insurance. The team was extremely helpful, knowledgeable, and easy to work with. They took the time to explain my coverage options clearly and helped me find a policy that fit my needs without trying to oversell anything. Communication was quick and professional, and the whole process was smooth from start to finish. Highly recommend them if you’re looking for reliable insurance and great customer service.
• SB

  susan barr

  Jan 28, 2026
  1.0
  Worst customer care- We pay early and in full and were penalized for doing so with an added $85 fee because we didnt pay through their ez pay system (no warning you would be charged a fee to pay in full early through your checking account) After calling for weeks and getting alot of lip service and promises to look into this - we were told no they won't remove the fee. also told through their billing office that they pawned me off on that they won't remove and cancel if I must. Well to add to the terrible experience, I came to find out I was terribly underinsured on both My AUTO and HOME policies. We went with a highly recommended agency from middle TN - who not only got us right sized with the correct insurance protection but for literally a tiny increase in premium. Needless to say thank God we never experienced a loss while we were in Allstates "good hands"!
• DD

  Debbie Dearien

  Jan 14, 2026
  5.0
  Verronica Perez is a rock star!! She made the claim’s process for our daughter so easy!!