My wife went in and inquired about the new iPhone 17e. The sales lady stated it wasn't available. Then we asked her to activate our SIM card on our old iPhone 7 that is paid for. She first said she could do it, but after a moment she said it wasn't eligible. She lied. We came home, contacted Cricket chat and they activated it for us. This store will never get our business.
Come on... you guys can do better. Honestly, this girl doesn't need to be representing Cricket.
DC
Damaris Castillo
Oct 20, 2025
I have been with Cricket for a long time now, and I wanted to delete a line from my account, and they were not friendly at all, and the lady said that they have never done that before in store and said I had to call customer service, when since I’ve been with cricket I always did it in store. so no help at all
KC
Katelyn Cash
Jul 12, 2024
Rudest people I have ever met. They’re all clueless
LS
Larry Stinnett
Feb 16, 2021
Great service friendly people willing to.help you when you don't know much about phones.
MH
Mickey Halley
Jun 29, 2019
The staff here are great. They answer questions and are willing to help with anything you need