I door dashed wings and voodoo fries from here and EVERYTHING I ordered had two or more strands of hair in it. Normally I am understanding but this was just nasty.
I asked for a sticker on my bag, and the general manager asked me why I wanted one. She had a serious attitude and was very disrespectful about my bag. Why are you questioning me about a simple request when I’m the customer and I’m the one paying for my order? There was absolutely no reason to treat me that way.
Just because you know me does not give you the right to talk to me any kind of way or treat me disrespectfully. We are not friends, and I expect to be treated like any other customer—with basic respect and professionalism.
CM
crystal moon
Aug 15, 2026
I understand mistakes happen, especially when a store is busy. (Which it wasn't though.)
Missing two fries wasn’t even the main issue, it was how the manager handled it. Her name i was given is Z or G. :)
The first employee handed me only ONE bag without checking number of bags under my name. I noticed something was off and asked, and the manager brought me the second bag. The stickers said “2 of 2 bags” and “4 of 4 items,” so of course I assumed my order was complete. Later, I found two items missing.
When I called, instead of simply fixing the missing items, she blamed me for not checking the order myself and spoke to me like I was trying to get free food. I even asked, “If I had walked out with the one bag your employee originally gave me, would that have been my fault too?” Her response was basically, “But you checked it in the end, didn’t you?”
She even said she would “talk to the manager,” only for me to find out SHE was the store manager that day.
I have photos of the food below(this was when I was on hold on phone.) the stickers, and my order confirmation. I wasn’t asking for my whole 40 wing bundle to be remade.
I literally just wanted my two missing fries I PAID FOR. 😂
Mistakes happen. Blaming the customer for your staff’s mistakes and having an arrogant attitude is the real problem.
What makes it worse is that the last few times I came here, another lady actually checked customers orders before handing them out.
I’m not sure if she’s the GM, but she should be.
This manager’s lack of basic customer service made it clear she should not be in a management position.
T
Đăng khoa Trần
Jul 20, 2026
really slow , 1 order they take 40mins
CG
Carolyn Griffin
Jun 28, 2026
I went into for a correction on a previous order. Jamecia, the manager, handled everything. Apologized for the mistake and replaced the entire order. She was a blessing on a day that had been a bit stressful. The food was great, as usual. Wingstop is our go to for wings.