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Carsten Bayer
3 days ago
Excellent guidance and personal conversation. Sonja did an outstanding job to get us back with you folks. Was a lesson learned to depart and select another company. But they are no more what they were 5 years ago. Sad how the drive for profit is changing a previously solid provider. Service is key and you are there locally whe. We need you! Glad to be back.
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Nikita Jones
Jun 18, 2026
I reached out in June 2026 for an auto insurance policy as I was shopping around at the time. I got in contact with Agent Shaterria Trice and she was extremely professional, warm, welcoming, and friendly. Her knowledge of the policy and attention to the details and coverage I requested were top tier and it shows in my premium! She even educated me and added additional coverage I didn’t know I need. My experience with her was fast and she provided me with enough information to feel comfortable in my transition to Allstate. I definitely recommend anyone to speak with you In regards to their insurance needs. Thank Shaterria for your OUTSTANDING SERVICE!
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LaVene Lohrbach
Jun 17, 2026
I would like to say how extremely helpful Hilda was in helping obtain home owner and car insurance for my mother in law and father in law. They currently live in OH and are moving to TN. She was able to give them great rates. While talking about their policy, I realized we need to have our policy updated. She was able to save us several thousand dollars in premiums for our home and auto insurance. She took the time to explain everything and never seemed rushed to complete the call. She is a wonderful asset to your agency. I will not hesitate to contact Hilda again with our insurance needs. Thank you again, Hilda!
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Msdspot Moore
Jun 16, 2026
Agent Krista Helped me in a huge way, gave me direct information, no misleading quotes, details and explanation of the insurance options. She was available when I called. And my interest was given attention detail and follow up through as she stated. Thank you for Your kindness patience and customer service. May this business relationship be as longevity with trust and honesty.
I'm so happy to have Sonja Wood as our new insurance agent. Moving from the east coast to Tennessee can be a bit scary when you have to pick new home and auto insurance. Sonja's friendly and professional vibe immediately made me feel better. She really went out of her way to explain all the different policy options and was always there when I had more questions. It's such a relief to know I have a dedicated, local agent I can count on.