JF
Jamie Fontenot
May 18, 2026
I visited this Subway location today. The food itself was fine, but the service experience was extremely disappointing. I originally tried placing my order online so I could use a reward deal, but the system would not allow me to complete the order. When I went into the store for help, I was told the online system was having issues and that I could just place the order in person instead. When I got to the register, I was told they would not honor my reward because the order was not placed online. Had I known that beforehand, I would not have placed the order at all. Since the issue was with the system and they know about the issue, I expected a little more understanding or accommodation.The overall customer service experience felt unfriendly and dismissive, especially considering the circumstances.
Worst experience with this store ever, and that's over 20 years going to this location. We tried the $7.00 footlongs ordered online, the subs were pitifully small in amount of everything. All three of our subs were disappointing. Never ever order online, be there so you can see what they are doing, lesson learned.
Very friendly and efficient location.
GH
griffin heile
Jun 2, 2017
Very clean environment and very well made subs. I like to get the meatball sub although it is kind of messy.