CN
Charli Nicole-Anderson
Sep 20, 2026
Serious Customer Service and Sanitation Concerns
I am leaving this review because I believe management should be aware of the experience I had at this location on September 20th at approximately 4:00 PM.
When I entered the restaurant, I was not acknowledged. I ordered two sandwiches, one on white bread and one on Italian. My sandwich was incorrectly made on multigrain bread. When I asked whether the meat could be toasted separately because I am pregnant, the employee responded to me with an attitude rather than addressing my request professionally.
More concerning was the handling of gloves and sanitation. After the customer ahead of me, the employee put on a fresh pair of gloves. He then used those gloves to handle the mess left behind by the previous customer and put his gloved hand into the trash can attached to the counter. He subsequently continued preparing my food without changing his gloves. From a customer’s perspective, this was extremely concerning and raised serious questions about proper food-handling and sanitation practices.
The interaction while I was paying was also inappropriate. The employee walked away from the register while I was still completing my transaction. He then called out to me from the other end of the restaurant, questioning why I was still standing there and whether I needed my receipt “that badly.” I found the tone and manner of this interaction disrespectful and unnecessary.
I cannot provide the employee’s name because he was not wearing a name tag. He had ginger/red hair and was working at approximately 4:00 PM on September 20th.
I understand that mistakes can happen with an order, but the combination of the incorrect sandwich, the employee’s attitude, the glove handling, and the way I was spoken to made this a very negative experience. I am asking management to please review what occurred, particularly the food-handling practices and the employee’s treatment of customers.
I will not be returning to this location based on this experience.
DB
Daniel Brechtel
Aug 10, 2026
Food was as expected. I ordered a 12" meatball with pepper jack cheese, Olives, tomato, banana peppers, parm. Server was in back and didnt hear the door chime, she came out asked what I wanted... she remembered it all very well. Quite night not to crowded.
MH
Marti Holstine
Aug 3, 2026
If there were an option for zero stars that's what I would give this location!!! My family and I stopped in on August 2nd, we didn't realize it was 5 minutes to close, the only employee was rude, beyond rude. We had to tell her 3 times what we wanted before she even moved. No wraps thawed, no turkey, and when my husband said something about her attitude, she said he was pissing her off!!! We walked out. No food.
I’ve been in the parking lot for over 25 minutes with no end of the wait in sight. One person making food. So stupid.
ES
Easton Schneider
Jul 29, 2026
The kid making our sandwiches seemed annoyed to work there, Had zero customer service skills. Extremely sloppy with no professionalism at all when making our sandwiches. I like subway a lot, was very disappointed in the service here. I’ll be going to a different subway location from now on.