I've been with cricket for over 10 years now. Went in on Saturday, April 4th to get a new phone. Mind you, I just wanted the phone. On the website for the store and on the display phone, with me being an existing customer, the phone would have been 109.99. I didn't need anything else. The lady that was working at around 4pm, said that she didn't know why they put that on the phone, but the phone would be almost $350. With a case and screen protector. I didn't want either one of those, just the phone. She would not sell me just the phone. Sorry to say, I will not be going back to that store. Our store from our home town, I could walk in, explain what I was looking for, and be out in less than 20 mins. Trying to force an upsale is utter bullshit. When someone just wants a phone and nothing else, that should be it.