Leaving four stars because each time I’ve gone they’ve had some significant internet issues on their end. Jasmine has been wonderful and super helpful every time, she gets five stars!
SR
Samantha Ross
Aug 2, 2026
I wish I could give this place zero stars honestly. Every SINGLE time I get a package shipped through them, it arrives late or damaged. Not to mention their delivery drivers are not careful with your packages at all. A few of my packages I’ve gotten sent have been shoved into my mailbox, and have broke since they were WAY to big to fit in my mailbox. FedEx is awful.
It's no Open at 9, nobody at 10
I had a frustrating experience at this FedEx location today. I was trying to send a package to Sandy Springs, but the representative insisted that the ZIP code only corresponds to Atlanta and refused to proceed with the shipment.
What’s surprising is that I had successfully sent a package to the same city just the day before. Instead of trying to resolve the issue or explore options, the staff simply declined to help.
I went to another FedEx location, and they were able to manually adjust the city name and complete the shipment without any problem.
This seems like a gap in training or system understanding. Situations like this not only inconvenience customers but also result in lost business. I hope the team takes this as feedback to better understand their tools and provide more flexible, solution-oriented service in the future.
BJ
Belinda Julian
Mar 8, 2026
Worst delivery company in the world. I have NEVER had a package delivered by fedex that didnt have major issues, EVER. How are you still in business.