Advance Auto Parts

Reseñas

• JP

  Jennifer Prell

  Jun 2, 2026
  5.0
  Great service by the gentleman at the desk. He was so nice, supportive, and quick. Thanks for a great battery replacement experience!!
• SB

  Scott B

  May 19, 2026
  4.0
  All went well except one wrong item was picked. Perhaps pickers should be more aware of what items are ordered.
• MP

  Martha Parker

  May 11, 2026
  5.0
  I usually don’t leave reviews but the customer service I received wasn’t normal either. Glenn definitely went above and beyond. He not only helped me get the products I needed at a great price, but he educated me on them as well. I will definitely use them for all of my auto needs!
• ML

  Miguel Lugo

  Apr 20, 2026
  2.0
  Improper battery installation at this location damaged my vehicle’s electrical sensor, causing it to break down in their parking lot on a Thursday night. It was not repaired until the following Wednesday. ***When I requested anything in writing, I was told their policy didn’t allow it.*** AAP reimbursed 3 days of a rental I had to put on my own card. The other 4 days of transportation were not taken care, and blamed their own commercial insurance being slow for the entire process dragging out. Before my keys were returned to me, I was required to sign a release of claims, even though I asked to send someone else for pick up. I fully expect a corporate reply below this review expressing regret that I had a “negative experience” and inviting me to DM them so they can “make it right.” To be clear: the time to make it right was the week I spent stranded. What I needed was a taxi home, repaired car first thing Friday morning, honest communication, and reimbursement for the days I couldn’t get around — not a scripted apology for hurt feelings from the same company that damaged the car in the first place.
• KL

  Kurtis Lane

  Feb 27, 2026
  1.0
  I just left Advance Auto Parts located in the Okatie Center SC 29909 on Feb 27, 2026 at 1:25pm. I came in to swap out my battery for a new one. The woman working at the cash register who according to my receipt is named Sharyia G. had a very unpleasant attitude and responded in a rude unprofessional manner throughout the course of our interaction. I finally had to say something, and told her she seemed very unfriendly. Sfhe responded with "my bad that is just how I am". Wrong line of work, if that is just how you are. Customers want friendly positve interations and not attitude. Also maybe ask if the customer has a core exchange instead of just ringing up full price, I had said I was there with my car to get it swapped out, so good thing I knew to say something or I would have been charged full price with no credit from the core turn-in. Keep this employee off the register and away from customers. If I see her next time I come in, I will either ask to be helped by someone else or leave and just go somewhere else. O'reily in Bluffton has friendly employees, probably should have just gone there. I will say the guy that installed the battery was friendly and helpful so shout out to him, wish I knew his name. Hopefully this employee will learn to be friendly and helpful to customers instead of having an unfriendly unprofessional demeanor.