Cricket Wireless Authorized Retailer

Reseñas

• AG

  Ashley Guzman

  Feb 27, 2026
  1.0
  I called this authorized Cricket location to ask about current free phone promotions, and unfortunately the experience was very unprofessional. I was placed on hold multiple times without explanation and had to repeat myself several times. At one point, the associate Gaby repeatedly said “hello” as if she couldn’t hear me, then passed the phone to another employee Andrea who was suddenly able to hear me clearly. When I asked for their names, they avoided answering and continued passing the phone back and forth. The interaction felt dismissive and disrespectful. I hope management reviews customer service standards, as this location represents the Cricket brand.
• KB

  kevin bonacorsa

  Nov 23, 2022
  5.0
  Whenever I have a technical problem, those kids always remedy the problem. They're great.
• TS

  Tyler S

  Mar 15, 2021
  4.0
  Helpful staff. Expensive though
• JM

  Josefa Martinez

  Oct 5, 2019
  5.0
  I came in with issues about a device I ordered online. I was informed by Jackie that the device I purchased online was locked. Jackie helped me upgrade to a new phone, and she set all of my apps up. She is also super funny, and kept me laughing the whole time I was there. She promised to help me out whenever I need. It is so nice and refreshing to work with an employee that was willing to make sure everything question was anseerwd, and every need fulfilled. It was also nice leaving feeling happy and confident in my phone. She truly is a gem, and I hope cricket takes care of her! Oh, and TyShay was pretty awesome too!!