First time at this location, and I was not impressed. The lettuce looked old, and the salami had fresh slices placed on top while the pieces underneath were brown. The cheese also didn’t look fresh, so I asked for different cheese. Instead of addressing the issue professionally, the employee took the cheese I questioned and threw it back into the bin.
I definitely will not be coming back to this Subway. I’ve worked at Subway before, so I know how a food prep area should be kept clean, fresh, and properly maintained. Unfortunately, this location really dropped the ball.
Came in with a coupon. The owner said they don’t accept coupons. No one else was in the restaurant. (Coupon was mailed to us and we live within a mile from this location.) It would have saved us $4 i think and we would have bought 2 subs plus a kids meal. My husband decided we would just leave and went to firehouse down the road. So disappointing at the level of care service food establishments lack now.
Looking at the other reviews, looks like we dodged a bullet.
ZK
Zoe Kassoff
May 26, 2026
First of all the guy made me wait like 15 minutes without even recognizing me because he was handling the The drive-thru I asked him if he took the coupons but instead he ignored me. When he finally got around to me he told me he not only does he take the coupons but no one else does too. He's the first Subway I've gone to in South Carolina that didn't. Don't go here.
SD
Shelby David
May 26, 2026
They don’t accept coupons and said that subway doesn’t pay for any discounts and store owners who pay for all those discounts. As a business owner we understand the struggle that business owner go through and how greedy big corporate is. We still ate at this location and we had best food and best customer service
Not Good --- Terrible experience - now I know why the parking lot is always empty, with all the other sub shops within a mile radius you would think customer service would be top-notch to maintain repeat business - walked in with a Subway coupon I got in the mail, I live in Mauldin - this is the only Mauldin Subway, they made my entire sandwich ready to check out and said sorry we can't accept your coupon - it has a QR code directly from Subway, but they said they can't accept it and wouldn't even offer a solution - I walked out without lunch, rather than making it work out they tossed the sandwich and I left upset - what type of business decision is that - throw away the food, lose food cost dollars, make no money and lose a customer - the place was also dirty, the floor was sticky and the lettuce was brown -- I highly recommend going to Jimmy Johns / Firehouse / Jersey Mikes or Sully Steamers - all of which are basically right across the street...many other options, skip this one, too many choices in the area to leave frustrated and be treated this way - why toss the food and take no sales for the register - really poor decision-making in my opinion.