Didn’t put cheese on my sandwich and when I asked said they put cheese on it and acted like I didn’t just watch them. Got the sandwich and it indeed did not have cheese. So I’m just handed 4 slices of the wrong cheese to go on it. Terrible service.
AG
Amina Gubchak
Jun 23, 2026
I don’t understand. Is it seriously this hard for you guys to make my order right? Just wanted to eat something quick and was on my way home after a long day of work and you cause still somehow manage to make it wrong. It clearly states ITALIAN HERBS & CHEESE!! Why did I get plain sandwhich bread?? I ask I less salt, my sandwhich is as salty as it can get. Maybe don’t hire new people if they’re going to cause you an issue. Legit always ordered from hear just to get served by a new face and somehow it’s impossible to make a basic sandwich.
NW
Nelle Williams
May 15, 2026
Two young male employees were working yesterday evening. The white employee was openly racist and completely unprofessional towards two Indian female customers in front of me. He cashed them out and the two women sat at a nearby table. He started making comments about them and the other employee told him he had no customer service skills and he just started laughing… I said that wasn’t cool. He paused and then proceeded to mock their music. I told him that was not okay and to forget about that subs. I turned around and walked out. I sure hope these women, who were nothing but kind and polite, did not pay attention to this man’s ignorance.
This used to be the best Subway around but it’s gone down hill in the last year. The service nor the food had been very good, and yesterday was the final straw for me.
*Kudos to the other employee for calling out his co-worker. He was courteous and behaved very professionally.
AT
Abby Thompson
Jan 4, 2024
They were out of Italian bread, we had to pick between flat or wheat bread instead. I couldn't use the website to order what I wanted because it was priced at $99.99 so we got the rotisserie based sandwiches instead of the grilled chicken. They were a sopping, soaking mess. I toasted mine in the oven when I got home but ended up having to take the rotisserie chicken off the sandwich because it smelled so bad. My husband ate half of his foot long and was up at 1 AM sick all night and had to go into work this morning without any rest and feeling ill. I managed to eat a couple of bites from my sandwich before throwing it away. Food was terrible, we should have gone to Firehouse Subs. The place was a mess needed to be cleaned, everything looked sticky. I'm not sure who the manager was but she's the only person who works there that fits the bill for what one would expect with customer service. The rest of the staff act like they'd rather be anywhere else and are rude.The manager should find a better place to work at and let this establish go under.