RS
Rachelle Stewart
Sep 22, 2026
We have been to Advance Auto Parts at 860 S. Irby Street in Florence many times, and there is one person who continues to impress us every single time—Lacy!
It seems that whenever we walk through the door with a problem, Lacy has an idea of how to solve it. Over the months, he has helped us with so many things, including replacing small parts, fuses, batteries, and more. He doesn’t just point us toward an aisle or sell us something and send us on our way. He takes the time to listen, figure out what we need, and genuinely tries to help us solve the problem.
What makes Lacy even more special is his kindness. We have been there enough now that when we open the door and Lacy is working, we are greeted with a smile and a friendly hello. It’s a wonderful feeling to walk into a business and see a familiar face who makes you feel welcome.
Because of experiences like these, this Advance Auto Parts has become our go-to store for automotive parts and accessories. We know that when we need something, there is a very good chance Lacy will be able to point us in the right direction.
You simply cannot put a price on having an employee who is knowledgeable, dependable, kind, and willing to help people time after time. Employees like Lacy are a big reason customers become loyal customers.
Advance Auto Parts should be very proud to have Lacy as part of their team. He represents the kind of customer service that keeps people coming back.
Thank you, Lacy, for ALL the times you have helped us. Your kindness and willingness to go the extra mile have never gone unnoticed, and we truly appreciate you!
Thanks you,
Rachelle