JH
joey honeycutt
Aug 9, 2026
Great staff food was great very friendly and very clean food bar was clean and maintained.
Haven’t been able to get a sub right the past three online orders, missing veggies, condiments, and isn’t even toasted sometimes. Lesson learned.
I placed an online order at 6 pm to be ready for pick-up at 7 pm and 10 minutes before the pick-up time I am automatically sent an email saying my order was cancelled. The email stated to call if the cancellation was in error so I called SEVEN TIMES WITH NO ANSWER. The voicemail doesn't even say it is Subway. This is poor customer service and no way to run a business.
I placed an order on the app and when I got to the restaurant they were finishing it up for me! This was the best subway sub I've ever had. It was 100% perfect
CK
Christan Kirby
Mar 24, 2026
This is the second time I've been to the subway in cowpens and its the same young man there. The last time I went was last Saturday at 8:13 and went through the drive thru and he came on the speaker saying he was closed. The parking lot was empty. I called the next day and asked to speak to the manager and he said he was the manager and I explained the situation the night before and he apologized and said he was closing early because he was really busy. I said well.it didn't seem like it because I wasn't sure if you were even opened since there were no cars in the parking lot. He began going on and on making excuses. I told him maybe you should change the hours online on google if you're gonna be closing early. Now tonight after my son's baseball practice we went to subway and he came to the drive thru after I sat for several minutes and asked if I had an online order I said no I needed to place an order, he said its going to be awhile I have 6 online orders plus a mom and daughter that have been waiting for at least 25 minutes. I feel like he was lying to me because it was close to nine and he's trying to close and has people coming in and he's making excuses so he didn't have to be in there any longer than he had too. Maybe the owners should get him some extra help, especially with it being baseball season and us moms and dad's trying to come grab something quick to eat and get our kids home in bed and ready for school. Poor service and a poor excuse for a manager, second time I've been there and he's lied about not being able to make my food and the first time closed way before the scheduled time! Ridiculous!