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Rob Hernandez
Sep 6, 2026
I order at this location often and the service has just been declining. Today I ordered 5 subs for my team. Upon pick up I asked if they were labeled because there is no way to put a name in for each order online. The woman said no there is no way to do that because there are too many toppings to list. I politely said that was tough because I am bringing this back to the office and now everyone has to rummage through food which is unsanitary. I feel that the service and hospitality needs to be better. Even if 4 out of five where labeled with the type of sub or even the bread or maybe just a topping that was unique to that sandwich would have been helpful but she just rolled her eyes… this is a simple training issue to provide basic expectations. This ordered was paid for so no need to leave. But i do ask, do I tip upon ordering and receive poor service? Or did i receive poor service because I did not tip on the togo order? Regardless the root cause exist. there is too much competition and i will move my business for my organization to the new Subway on Spearcreek and two notch.
Cashier had scowl on her face but her tone when speaking wasn’t mean. Place was clean.
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Raevene Alston
Sep 3, 2026
I was initially at the subway at Walmart on two notch and the vibe was off. The presentation wasn’t desirable. I don’t like speaking negatively on business it’s just that when I’m spending my money, I want quality. Soooo… I ended up at Subway on Sparkleberry. Great decision!!! Please come check this subway out if you’re looking for quality! Way to go Subway on Sparkleberry!!!!
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Madison Raatz
Sep 2, 2026
This was my first time stopping in at this location and the manager was training a new employee. She was doing a great job at encouraging while also correcting and of course the food was good because it’s Subway.!
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Chance Jordan
Aug 12, 2026
I am not here to speak on the poor customer service. Please review the other reviews addressing that issue.
I paid for an order I was picking up for someone, and the employee failed to return my change without asking if it was okay for them to keep it. When I requested my change, I was met with an attitude. They said something about a change shortage, “You want me to short my drawer?” and “Talk to Trump,” which was an unprofessional and inappropriate way to speak to a customer, let alone handle that situation.
The store has NO SIGNAGE indicating no pennies or a lack of change in a cash exchange, which is standard at this point since other establishments are dealing with the exact same issue.
You do not just assume that a customer does not want their change back. You indicate the inability or lack of change before handling the transaction, so the customer has the option to use an alternative payment method if they choose to do so.
This is theft. Even in the case of a lack of pennies.