KL
kayla Lively
Jun 25, 2026
First time here, and honestly the worst experience I’ve had.
The employee who made my sandwich was very rude and had a smart attitude. I explained twice exactly how I wanted my sandwich made because I am a picky eater, but it was still made wrong. When I tried to explain the mistake, instead of listening and fixing it, he got upset and had an attitude.
My sandwich was supposed to be a full footlong bmt with ham salami pepperoni add bacon , but he only toast it like a 6-inch. My bacon was raw, cold, and nowhere near crispy or hot. and my sandwitch is missing my ham i know what properly cooked food should look like because I worked at Subway for 8 years. I left expecting a hot, fresh Subway sandwich and left with one that was cold and not made correctly.
I do want to say the older gentleman( john) working there was very kind and did try to help fix the situation, and I appreciate him for that. But the way the other employee handled the situation was very unprofessional and needs to be addressed.
I would appreciate someone contacting me about this experience because this was not acceptable customer service. im callings as well