Kevin Shealy: Allstate Insurance

Reseñas

• SE

  Stacey E

  Jul 29, 2026
  5.0
  Allison is an absolute gem! She’s always so positive, super helpful, and makes getting answers about my insurance a breeze. Highly recommend working with her!
• TC

  Tula Cope

  Jul 29, 2026
  4.0
  I pay top dollar for insurance and my claim has been mishandled from day one. After contacting Theo, his advice and instructions were direct and concise and I can follow simple directions. The app for claims is not my friend. I've had 3 adjusters contact me. From now on, I deal with Kevin or Theo. Kevin always steps up to the plate for his office team.
• EB

  Eric Bragg

  Jul 22, 2026
  5.0
  Really appreciate Allison Arrington's customer service.
• JC

  Jerry Couillard

  Jun 18, 2026
  4.0
  Had no problem with their service put one small claim in for a chip on my windshield had a little confusion from the glass company and how they were gonna get paid, but they fixed it. The only issue I had is their rates were way too high other than that great company.
• SL

  Stagger Lee

  Apr 9, 2026
  1.0
  Tried working with Tammy for a simple declarations page. Had to switch lienholders which is not uncommon. She proceeded to let me know that she is inconvenienced with all the changes. Mind you I was informed Allstate can't use a PO Box for a Lienholder address for the new lender which is the first I've heard of. Then proceeds to make it sound like I am the one being difficult and asking too much of her. This lady has been wacky from the moment I spoke to her. If you deal with Kevin Shealy's office please know that she will make you feel like she is inconvenienced and too busy to help. I called back as I was told she was leaving hours ago and I needed to get the address right away which I did. Within minutes I got the physical address immediately and then waited several hours with no declarations page sent. While I was on the phone she sent it within seconds. If she would have sent in a timely fashion I wouldn't have had to call back to stay on her to finally get it to me. Yesterday she snapped at our receptionist and said she doesn't want to play phone tag with me. Very unprofessional. I'm not one to leave a review unless it feels warranted and in this case I couldn't write the review fast enough. Not sure who Tammy thinks she is but it's not a good look for your business.