Idk if the kid that was working this afternoon was going through something but he should really change his attitude. Very dismissive and not friendly at all. Not very polite either. Idk what happened to this place, I used to love it here - i'll go to the other location from now on.
NB
Nellie Belle
Jan 19, 2026
1.0
Woww. Worst customer service ever. That guy just doesnt care. Plus, skimpy sandwiches and less meat than other places. Veggies are often not fresh and wilted. Get it together!
JS
John Smith
Jan 19, 2026
1.0
I accidentally placed a mobile order at this location today and called asking to cancel it, as I was about an hour from this location. I explained this to the kid that answered the phone who refused to be of any help and told me to do it in the app. There is no option in the app. He was rude with horrible customer service skills.
Jersy Mike's have remade orders for me when I got held up and couldn't pick up my order for 2 hours - and I didn't even ask, they offered to do it.
This Subway location sucks. A few days ago I placed a mobile order and they told me that I didn't. Turns out someone threw my ticket out and my food was never made.
Who runs this place?
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