EP
Emily Platt
Aug 26, 2026
love the carrier don’t care for the somerset location’s customer service! the lady there was super rude and horrible at giving information and told me she needed and I.D when i have my customer account pin and phone number plus the $25 payment (i have had the same number and been a cricket customer for about the last 10 years) I HAVE BROUGHT PHONES IN TO SWITCH MY NUMBER OVER TO ATLEAST 3 TIMES AND NEVER NEEDED AN I.D TO RECIEVE HELP.
DS
Dorothie shaulis
Jun 5, 2026
they get stars across the board , paul the manager helped me look for a phone i wanted and was patient w me and didnt push models i don't like ,their customer service there is beyond awesome and they care.... thanks paul for your help
these associates were patient w me and wanted to understand what i wanted , i felt safe and respect there , i always recommend cricket..their staff is absolutely wonderful ..
Samantha was very informative! My phone was only 4G so she was able to fix Google Maps with a bandaid fix. After a few days I went back to just take advantage of the great deal on a 5G phone.
Customer for life!
CE
Charles Erisman
May 10, 2026
Excellent service. Really knew how to fix our issues. Great personality. Thank you your great Service.