MD
Melina Duarte
4 days ago
The employee refused taken order at 8:20 pm .. and they closed at 9:pm
I would served a cold meatball sub by the rudest person I have ever met at a subway.
Not only was she rude, but she was dressed very inappropriately.For the environment that she was working in. highly unprofessional.
Not to mention, she had spoken to another customer who was underage very unprofessionally in front of multiple customers.
I haven't been to this Subway in years, but stopped in after doing some shopping with my daughter. I would like to recognize the person that served me that day. Her name is MJ. What a wonderful experience!!! My sandwich was probably the BEST I've ever had at any Subway location. The service MJ provided to me and my daughter was beyond my expectations. She is so so kind, extremely friendly and has such great customer service skills. I sat to eat at a table that day and I'm so glad I did. I got to witness her in action. She greets the customers, .makes their order with a smile, and goes above and beyond to create a great experience. A man and his son came in and ordered 2 sandwiches. She made them, and when she went to hand them over, she said something along the lines of "I marked this one with a M for you and this one a J for him" which i assume were their names or something. They must be repeat customers or something, but the dad was like, "wow, you remembered!" How sweet! I just loved seeing MJ put a smile on people's faces. She is such a pleasure!! I hope whoever reads these let's MJ know what a great job she is doing. One small act of kindness goes a long way. MJ is a wonderful person and because of her, I will purposely drive further to eat at the Taylor Subway, and there is one literally 2 minutes from where I live. I'll drive just for the experience. Thank you MJ!! You are a treasure!! My sandwich was so delicous!!
RL
Russ LaBosco
Jun 21, 2026
Another terrible Subway in the Scranton area. The only bathroom that was working was filthy. The few tables that they had weren't cleaned. They were understaffed and it shows. 20 minutes waiting on line for a sandwich. At that point I took my daughter for pizza. Message to the owner. Hire people to help out customer service.
JG
Joseph Gillespie
May 5, 2026
I have a negative opinion of all subways...