First the hours r incorrect or the worker just closes at 8 I stood there at 7:45 , while he made 3 hoagies in front of me for a customer,in front of me , just before he was wrapping the last hoagie he looks at me and I say a 12 inch hoagie meatball and says no meatballs we close at 8 , so o call my son and says bmt than , he rings. The customer in front of me walks in the back, comes around a couple minutes later and says we’re closed and walks me up the door., After standing there for 15 minutes, then on Thursday by some places in order online urban cheese, meatball get Italian bread, not toast it like it was in the order, This location also never matches the promotions. I have never wrote a review in my whole life, but this is the worst subway ever.!!! Go to the one in Taylor the one on Kaiser Avenue is fantastic. I will tell everyone I know never to go to lurzene st location !!!!!!!!!!!!!! If can rate lower than a one I would