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Certificado por la marca

FedEx Ship Center

3.6
(199 reseñas)

Información del negocio

615 Aviation Rd, Reading, PA
19601, Estados Unidos
(800) 463-3339
https://local.fedex.com/en-us/pa/reading/rdga

Acerca de

Servicio de envíoServicio de correoTienda de artículos de embalajeFedEx

Ubicación

FedEx Ship Center
615 Aviation Rd, Reading, PA
19601, Estados Unidos

Horario

Lunes9:00 - 19:00
Martes9:00 - 19:00
Miércoles9:00 - 19:00
Jueves9:00 - 19:00
Viernes9:00 - 19:00
Sábado9:00 - 15:00
DomingoCerrado

Reseñas

3.6
199 reseñas
5 estrellas
108
4 estrellas
18
3 estrellas
16
2 estrellas
1
1 estrella
56
  • ST
    Selina Tineo
    Aug 10, 2026
    1.0
    ⭐️ Extremely Disappointed with FedEx Service I am extremely disappointed and frustrated with my experience with FedEx today. I ordered a camera that cost over $1,000, and I specifically paid an additional $40 for signature confirmation because of the value of the package. The package was supposed to be delivered today. According to the tracking information, FedEx marked the package as delivered at 11:22 AM and claimed that I signed for it. THIS IS NOT TRUE. I never received the package, and I never signed for anything. I immediately went outside to check, searched around my property, and even checked with my neighbors. The package was nowhere to be found. I went in person to the FedEx location around 12:10 PM to ask if someone could contact the driver and to speak with a manager. I was told the manager was on lunch. I was given phone numbers for Tyler or Kyle. I called around 1:00 PM and was told they were still unavailable. I went back to the location around 2:00 PM, and neither manager was there. What made the situation even more frustrating was being told that the people who coordinate the drivers may leave early—one apparently works from 6 AM to 11 AM, while others take extended lunch breaks and then go home. Meanwhile, I have now missed an entire day of work trying to locate a package that FedEx claims was delivered and signed for when it was not. Now I am being told to check again around 4–5 PM when the drivers return. But what happens if the driver says they delivered it? Who is responsible for investigating a package worth over $1,000 that was supposedly signed for by someone who never signed for it? This is completely unacceptable. I paid extra specifically to ensure that my package required MY signature, yet FedEx marked it as signed and delivered without me receiving or signing for it. Horrible service and absolutely no sense of urgency or accountability. I expect FedEx to investigate this immediately, identify who supposedly signed for my package, determine where it was delivered, and take responsibility for resolving this situation.
  • CC
    Christene
    Jul 31, 2026
    5.0
    Excellent customer service and everything was very professional. Excellent job!!
  • HK
    Hannah Kistler
    Jul 16, 2026
    1.0
    Ignorant delivery drivers. REPEATEDLY leaving packages on the steps where it can be stollen. Not on the porch and not in the GIANT DELIVERY BOX MARKED "FEDEX" embarrassing
  • JP
    Jake Palmer
    Jul 16, 2026
    1.0
    Awesome job at reading and keeping others packages in good shape hope whoever gets this returns it lmfao
  • JJ
    jeff jackson
    Jul 11, 2026
    1.0
    The worst ...this place among other fedex ground stations are unbelievably bad they must have had a change in command because fedex was never this terrible, drivers are lazy and it dont seem to matter when you get your package UPS out ranks this company by far

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Certificado el 16 de agosto de 2026Yext Knowledge Graph
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