I know no one enjoys their job, but Renee absolutely hates this job. Dropping off my package multiple times here, she never once acknowledged me before I had to say excuse me to get her attention, cause she is constantly on her phone. Not to mention, she would act like I interrupted her from doing something extremely important and show you attitude. Good luck when you talk to her cause she will mumble to herself and if you asked her to repeat what she says, you’ll get yelled at. Maybe she’s just too comfortable with her job, which is good for her. But I will absolutely avoid this location if I have a better choice. It seems like FedEx doesn’t care about their customer service quality because apparently she’s been working there since 2014 according to her name tag.
BC
Britany Chism
Apr 5, 2024
I sent in some early files for an event in a week, and asked what our deadlines would be for printing, and let them know my schedule limitations for when I could send the files. Turns out their not open on Sundays, and can't meet my timeline, but Chris called another store that he knew could do it, spoke to a colleague to make sure they could get the job done, and then circled back with me letting me know who to contact and how. A+++ for the extra effort! Thanks Chris!
JJ
Jillian Payne Johnson
Feb 14, 2023
Renee was an absolute angel. She helped me with rebinding my documents so they were compliant before I submitted my proposal to an agency. She went above and beyond for me and helped me calm down while I was freaking out. I went to another FedEx after calling to see if they could help me but when I got there they turned me away due to volume of other jobs they had. Renee really helped me out and went above and beyond.
SR
Sal Randazzo
Jun 23, 2022
I had a prepaid FedEx package to ship out, and they wouldn’t accept it. Said I had to take it to a drop box, and that there was one “a few blocks down.” This is unfortunately right in line with my expectations of FedEx at this point. Will see if this package even makes it to its destination.
MS
Mariko Siegert
Apr 29, 2022
I went to this location to ship some stuff out this morning. Renee was efficient and polite. It was a really positive experience!