FedEx Office Print & Ship Center

Reseñas

• CW

  Christine Weiler

  Sep 17, 2026
  1.0
  If I could give 0 stars I would. This FedEx center provided, without a doubt, THE WORST customer service experience I have ever had in my life. I literally never write reviews, but here I am. Firstly, I ordered an e bike to be delivered to my home at the end of July. It was expected to be delivered by Aug 3, the attempts weren’t made at my home until Aug 7/8. The drivers said they made multiple attempts, but I work from home and was inside each time an “attempt” was made and never heard knocking, didn’t receive a call—nothing. At this point, I request for it to be held at this center so I can just go pick it up. It takes them another couple of days to confirm they will hold it—fine. I then go into labor unexpectedly. I get a text from someone at the store asking when I can pick it up. I explain that I’m in the hospital and unable to get to the store in person and ask them to please hold it, or let me authorize someone to go get it on my behalf. The person at the store says this is fine, they just need to have my ID and a shared last name. I send my mom and husband with my ID to get the bike. They spend over 30 minutes trying to get this package, FedEx won’t release it. I call them, explain that I am in a literal diaper bleeding and stick to an IV drip—no empathy, no kindness, just complete dismissal and disrespect regarding the situation. Even after confirming that their representative said that my mother could come and pick it up since we still share the same last name and I was in the hospital…with a baby in the NICU mind you. Saying that I had until the Friday to go and get the bike or they would return to sender. It was just the most awful, disrespectful experience I have ever had in my life and I will never be going backs
• ET

  Ethan Tannen

  Sep 10, 2026
  2.0
  I just had one of the rudest customer service experiences that I’ve ever had here. It seems like the other employees were kind and helpful, but I just got unlucky with someone who was clearly personally struggling and taking it out on others.
• KB

  K. Liberty Bell

  Sep 4, 2026
  5.0
  My favorite FedEx in the area. They are awesome!
• DA

  Denyce Athey

  Sep 3, 2026
  5.0
  Went here with a family member who couldn't walk to the store however;the services were reliable and everything went well
• PF

  Patrick Fox

  Aug 31, 2026
  5.0
  Convenient location