So my 4 year old phone was experiencing periodic amnesia and forgetting that the SIM card was installed. A phone call to the Oxford Cricket Wireless store, where we first signed up for Cricket many years ago when Cricket was new to the area, was invaluable. Anahi explained my options, informed that they were open until 5pm on Christmas Eve, and welcomed a phone call if I had more questions or wanted to stop by.
I chose to make the 15 minute trip, reviewed my phone options, and walked out with a new phone, ready-to-go, with a package price that included case and screen protector. Sure, I could have saved a few bucks and purchased online, but Anahi's service was priceless, as she was knowledgeable, professional and extremely helpful.
A great store to have in the community ... for sure.