CK
christiyana k
Jul 23, 2026
I had a very disappointing experience at your store.
I don’t know the name of the employee, but she was wearing glasses. I walked in and asked if the store was closed because she was cleaning. She replied, “No,” so I waited. She then said, “One second,” and continued cleaning while I stood there waiting without any acknowledgment or greeting.
When I finally placed my order, I politely asked her to remove the excess bread from my sub. Instead of removing only the excess bread, she peeled out much more than I had requested. At that point, I was frustrated and simply said, “Never mind.”
What upset me the most was her attitude. She was unfriendly, didn’t greet me, and made me feel like I was inconveniencing her. Good customer service starts with treating customers respectfully, and that did not happen during my visit.
I am not asking for free food. I paid for my meal, and I expect to be treated with courtesy and receive the order I requested. I hope this feedback is taken seriously so other customers have a better experience in the future