FedEx Office Print & Ship Center

Reseñas

• GB

  Gustavo Badillo

  Sep 24, 2026
  4.0
  Excelente lugar para impresiones, envíos y necesidades de oficina
• CS

  Celeta Smith

  Sep 14, 2026
  5.0
  I visited the Monroeville store today and Donna assisted me. She was very helpful and made solid recommendations. She went above and beyond by helping me organize the documents I scanned to a flash drive. I appreciate her patience and eagle eye when it came to organizing the files.
• EB

  Ethan Baker

  Sep 8, 2026
  5.0
  I love this FedEx, they have a great team and everyone that I have worked with is super helpful and friendly. They also always check ID when I have packages to pick up which isn’t the case at all locations. They do an amazing job!
• JK

  John Kibler

  Sep 6, 2026
  5.0
  Always well staffed and the customer service is top notch. They also have a lot of supplies for printing and school projects
• AC

  A Carter

  Aug 12, 2026
  3.0
  I’ve used this FedEx Office location for many printing projects over the years and have generally had good experiences. Unfortunately, my most recent experience was frustrating enough that I ultimately decided to use another printing service. I was looking for information about custom printing options and specifically needed to understand which products could be ordered online versus which needed to be handled in-store. I contacted both the 1-800 number and online chat and was directed to visit a store. When I went to the store, I was then told that I needed to place the order online. The bigger issue wasn’t simply being redirected—it was that no one seemed to have a clear answer. Even after I explained the situation several times and showed the information I had already been given, the manager seemed more focused on quickly answering the question than understanding the problem and helping me find a solution. There appears to be a disconnect between the online/phone customer service team and the stores regarding custom printing products and ordering procedures. Customers shouldn’t have to go back and forth between channels to determine how to place an order. I think more attention needs to be given to consistency in product knowledge and customer service across all channels. In this case, the experience resulted in FedEx Office losing a longtime customer’s printing project to another provider.