I placed an in line order and the app said it was ready! When I went to pick it up the Elderly woman Theresa said it will be a while. Costumer service is gone! The ceo of this company needs to focus on the customer and not on the bottom line. Pay the employees to keep them there. I won’t be returning after my experience
TH
Theresa Hawkins
Aug 8, 2026
1.0
Where did the time go where customers in your store present takes priority and you should be taking your order I get online ordering is a thing however, when you got present customers in your store, you should make them a Priority not tell them you got seven subs or online to do prior to taking that person in the store presents order This is like the 10th time now I work late. I wanna get a meal quick and it’s kind of crazy to me in mind baffling that the world doesn’t move like this no more.
I didn’t purchase nothing. I didn’t wait. I completely left. You lost a customer for life.
BT
Barbara Thomas
Jul 24, 2026
1.0
Management needs to have more than 1 person working on Friday night 6 people in line 2 online orders....overwhelming for 1 employee.we really like Teresa and she stayed very busy...if it was someone else working we would not have patiently waited we would have gone elsewhere
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