There must have been a management change over the last year. This location was usually fine and somewhat quick. The past two times I had to cancel my order because of long lines and only one person working.
Staff/Owner was EXTREMELY friendly and inviting. Food was served hot and everything was clean and organized. 10/10 S tier subway, will be back
WR
Winifred Riley
Jan 2, 2026
Was there today trying to order a sandwich and I was told I was only allowed three toppings on my sandwich i was only allowed lettuce tomato and onion when there was every topping available never heard that in my life I told him I didn't want it he put the meat back when it was already toasted🤮 he was so rude never going back to that location again probably why there is never anyone in there!
JP
Jonathan Pr.
Dec 22, 2025
This used to be a good place, full of employees, product was always properly stocked. Now, they usually only have one employee working at a time, they run out of bread occasionally, and they are usually rude.
The Jonestown Subway Restaurant is clean and well maintained. The people are always very nice and friendly. The students from Northern Lebanon High School that work here are the best. Way to go parents you are doing great work. To the General Manager at this Subway. Take good care of these young people. They represent their families, this area, and Subway very well.