DS
Dollie Sandhu
Sep 26, 2026
I was personally present and witnessed this incident on Friday night around 9:24 PM. My friend entered the Subway to order one footlong, approximately 36 minutes before the posted 10 PM closing time. The staff member immediately refused to take his order, saying she needed to start closing.
Instead of handling the situation respectfully, security was called, and my friend was asked to leave. We also asked to speak with the manager, but the staff refused to call him and directed us to corporate.
As a witness, I found the entire interaction extremely disrespectful and unnecessary. My friend also felt he was being treated differently because of his race. I hope the owner investigates what happened and reviews how customers are being treated.
SS
Shivam Sharma
Sep 26, 2026
<< 0 STAR >>
I had a very unpleasant experience at this Subway on Friday night. The store’s posted closing time is 10:00 PM, and I arrived at approximately 9:24 PM to order just one footlong Subway.
When I entered, the staff member did not greet me or ask how she could help. Instead, I was immediately told that she could not take my order because she had to start the closing process. I was surprised because it was still approximately 36 minutes before the posted closing time, and I was ordering only one sandwich.
At the time I entered, the employee (SKINNY YOUNG FEMALE) was already preparing a Subway for an online order and serving another customer. Rather than explaining the situation respectfully or offering a reasonable solution, security personnel were called and I was asked to leave the store.
I then asked if I could speak with the store manager. Employee said she could not provide the manager’s number, but when I asked her to call the manager from store number so I could speak with him directly, she refused and instead told me to contact corporate.
The entire interaction felt extremely DISRESPECTED and UNWELCOMING. I was particularly concerned by the way I was treated, and I felt that I was being treated differently because of my race. I cannot say what the employee’s intentions were, but the experience certainly left me feeling discriminated against.
I understand that employees may need time to close the store, but refusing a customer at 9:24 PM when the posted closing time is 10:00 PM—and calling security instead of simply communicating respectfully—is not how I expected to be treated as a customer.
I hope the OWNER/MANAGEMENT reviews what happened, checks the store’s closing procedures, and addresses how customers are treated. I would appreciate an explanation for why I was refused service and why security was called over a simple request to purchase one sandwich.
Sandwich was made exactly as ordered, and quickly, and the sandwich artist was very pleasant. Lastly, Store was clean!
JW
Joshua Wlodarczyk
Jan 31, 2025
Customer service isn’t terrible however the place was disgusting. It looked like they hadn’t cleaned it in weeks. The high chair looks like it’s never been wiped down. The tables, walls, and counters had food and dirt all over the place. Crumbs all over the floor at just 11am. My bacon was raw. My wife’s sandwich had so much mayo on it, she couldn’t even eat it. And the lettuce looked old. I’ve never ever left a bad review but in hopes that this reaches the right person and they pick up the place a little. People and their families can’t even sit down and enjoy their food even if they wanted to.
JC
Jonathan Alverio Colón
Aug 16, 2023
Doesn’t actually open at the time they say they’re going to open.