LH
Lorinda Hylock
Jul 10, 2026
Extremely rude! I watched him make my sandwich incorrectly. I asked him to correct it. He refused and argued with me about it. Told me I was wrong! I again calmy asked him to remake it or provide me with a refund. He took the sandwich that was wrong, wrapped it up and threw it across the counter. Then he said he would re-make it. He then made me wait while he started making mobile orders instead of correcting mine. This was very passive aggressive. Then he makes my order and just puts it on the counter. Never apologizes or says thank you or anything.
JS
Julia Schwab
Jun 15, 2026
If you order from this subway go ahead and order a day in advance and be prepared to still wait 30 minutes for a singular sub. If it says ready on the app you will still be waiting inside for 15 minutes while your order is sitting next to the worker already made. Worst fast food experience I’ve ever had.
In 6/10/26 we found out that our food order went to 1625 market place in Elizabethtown Pa. I called and told them I was in SC they said they would refund me. Instead it’s 6/15/26 and they still have not refunded my money. So no sandwich and no money all because corporate subway has a crappy app and crappy franchises whose managers who don’t call back or refund. Don’t waste your time with this place!
literally forgot half of the shit on my sub. mind u it wasnt even busy when i went in - literally how??
AM
A.Vessel&Tomorrow Mornin
Oct 12, 2022
They are NOT helpful, and will ignore your requests to rectify financial mishaps or mistakes! !!!!! I recently got out of a 4month hospital stay/battle and the only thing I've been able to eat/tolerate is subway's sweet onion chicken teriyaki wrap. I USED to go to the south matket street location in Elizabethtown, every single day to get my daily sustenance UNTIL I started seeing double and triple charges from them on my card. I got the run around for a week, the employees just telling me they don't know why that's happening and they can't do NOTHING about it. It took me demanding a "comp" sandwich or a talk with their manager. They shut down the comp request and took my number and name 3 days with NO calls from them or the manager. Finally I had to come in with my mother and she also had to debate with them until WE demanded to speak to the manager. They said they don't call the manager for customers. I am VERY dissatisfied with the service because of the lack of help and the fact that I spent my money there EVERYDAY since September 14th 2022 atleast. I've been going there for years but this year, every single day. I would recommend finding another subway restaurant to spend your money at. It's all just so unfortunate.