I went to Wingstop at 11:30 p.m. and had a very disappointing experience. I waited about five minutes while two employees talked to each other instead of helping customers. When one finally came to the counter, she asked, “What do you want?”
I ordered the 15-piece combo, which was listed in the app for $20, but she tried to charge me $27. I showed her the price in the app, and she said ordering online was “complicated.” I sat down and tried to place the order online, but I couldn’t figure it out. The employees just watched me and no one offered to help.
While one employee was preparing food, I saw him cough up phlegm and spit it into the trash can. It was disgusting and completely ruined my appetite.
I’ve tried giving this location another chance, but the customer service is terrible, and the cleanliness and food-handling I witnessed were unacceptable. It’s only two minutes from my home, but I won’t be going back.