TT
Timothy Tout
Sep 6, 2026
Same as everyone, no service, no answer to phone calls.... switch my payment week with no notice, and I can never reach anyone there. I've had to call the 800 number to add a car and to ask about my policy twice. If you're looking for clear communication and service, this isn't for you.
AH
Art Hunsberger
Aug 22, 2026
I came in to review my auto policy and get help with the Drivewise app. The agent tried to help with the app but could not fix the issue. He gave me a phone number for technology support for help. They emailed me and asked to send a screenshot of my Drivewise dashboard and so, I did. It has been more than a week and I have not heard back from them.
JB
Jan Bourdelle
Jun 27, 2026
My friend called Allstate and got Sam Martini in the Easton office, who immediately explained a new product succinctly and offered to compare her present coverages to see if there was an advantage in changing to the new policy. He called back with his comparison, expected savings, and suggested action. Sam easily guided her with the right computer steps-no stress. The clarity of his explanations plus timeliness was amazing!
I have been trying to have my request processed since Aug 3 2025. After many calls to the Agent and staff, no one calls me back as promised or follows up. This agent's office provides 0 service.
BS
Belinda Stendell
May 18, 2026
Great service! Auto Insurance at its best!