LM
Lynn McCullough
Feb 4, 2019
I am a current Cricket customer and was looking to purchase a new phone that took great pictures. I visited two other locations locations prior to visiting the location in Canonsburg and walked out due horrible customer service. In all honesty, this was going to be my last attempt, and if I found the customer service to be just as horrible, I was ready to switch carriers. When I walked in the door, I was IMMEDIATELY greeted by Christian. He came out from behind the desk to talk to me, to ask what I was looking for, asked my budget, and took the time to show me different options and answered question after question. He was polite, professional, kind, funny, and knowledgeable. When I was there, he was alone and handled multiple customers at a time, making each of us feel valued. He has outstanding customer service skills and a lot of personality. YOU are VERY lucky to have such an employee. Not only did I purchase a new phone but felt like he valued my business. I don't take reviews lightly. I mean every word. I traveled out of my way to visit this location and happy that I did! Great job, Christian. I will definitely refer you to my family and friends.