Michael Kors Outlet

Reseñas

• MR

  Moses Ram

  Jul 10, 2026
  1.0
  I am extremely disappointed with the level of customer service I received at this Michael Kors store. As someone who has shopped here regularly because it's only about 10 minutes from my home, I never expected to be treated with such disrespect. I visited the store with my family, who were visiting from overseas. We made separate purchases and simply requested that each transaction be placed in its own shopping bag since we were all traveling to different destinations afterward. This was a reasonable request, yet the store associate flatly refused. What upset me most was not the refusal itself, but the rude, dismissive, and unprofessional attitude displayed by both the store associate and the Assistant Store Manager, Benji. Instead of listening or trying to accommodate a loyal customer, they responded in a way that made us feel unwelcome and embarrassed. When I asked for the Store Manager's contact information so I could raise my concerns, they refused to provide it. I also asked for the store associate's name for reference, and they refused to provide that as well. This lack of transparency and accountability only made the situation worse. Customer service is about respect, communication, and professionalism. Unfortunately, this experience demonstrated none of those qualities. As a long-time customer, I expected much better from a luxury brand like Michael Kors. Because of this experience, I will no longer be shopping at Michael Kors. There are plenty of brands that value their customers and provide excellent service. I'd much rather spend my money at Coach than continue supporting a store that treats loyal customers with such poor service. I sincerely hope Michael Kors corporate reviews how this store is being managed, because no customer should be made to feel the way my family and I did.
• JR

  John Robinson

  Jun 16, 2026
  3.0
  My wife had problems with the quoted price and the price that rang up.
• KK

  Krupa

  Apr 9, 2026
  5.0
  Very friendly staff, they helped me by getting a new piece of the bag as the other ones had some sort of markings on it!
• KM

  Kourtney Moore

  Apr 9, 2026
  5.0
  We had an amazing experience at Michael Kors on Easter! Raul was absolutely incredible, assisted in getting us accurate prices, I literally felt like we had our own personal shopper. He was very attentive and just a doll!! Even the employee that rang us up was an absolute sweetheart! If you want amazing staff who care about your experience and treat you like a VIP and a store that has fantastic deals, Michael Kors outlet is the way to go!
• KN

  krupa nidhi

  Apr 8, 2026
  5.0
  Very friendly staff, they helped me by getting a new piece of the bag as the other ones had some sort of markings on it!