CP
Christine “PK”
Apr 1, 2026
Compared to our previous Allstate, Kim Hawkey in Auburn, WA, we had an amazing experience w/ this Allstate: the product quality is outstanding & arrived faster than expected, couldn't be happier w/Ms. Jolene. In 2025, we called to pay my yearly payment in advance before the policy renewed; however, the owner, Ms. Kim stated that " I can do now for the payment b/c she has to do for her family reasons." We all are busy, managing a busy life and work schedule. Due to her unprofessional work attitude, I had the right to change Allstate to different location in 2025, so I called to the Allstate Corporation. However, the owner, Kim in Auburn called to the Corporation, and she provided them misinformation & false info about us. We liked Joene's integrity & her willingness to work on Saturday!!!