Weber Insurance Agency, LLC: Allstate Insurance

Reseñas

• CP

  Christine “PK”

  Apr 1, 2026
  5.0
  Compared to our previous Allstate, Kim Hawkey in Auburn, WA, we had an amazing experience w/ this Allstate: the product quality is outstanding & arrived faster than expected, couldn't be happier w/Ms. Jolene. In 2025, we called to pay my yearly payment in advance before the policy renewed; however, the owner, Ms. Kim stated that " I can do now for the payment b/c she has to do for her family reasons." We all are busy, managing a busy life and work schedule. Due to her unprofessional work attitude, I had the right to change Allstate to different location in 2025, so I called to the Allstate Corporation. However, the owner, Kim in Auburn called to the Corporation, and she provided them misinformation & false info about us. We liked Joene's integrity & her willingness to work on Saturday!!!
• KB

  Katrina Bouchard

  Feb 18, 2026
  1.0
  The agency is fine if nothing ever goes wrong, but once you have a claim they don't listen you and just repeat whatever the underwriters tell them to.
• MB

  Margaret Bell

  Nov 25, 2023
  5.0
  Good attention to details, quick return calls, made return calls to confirm actions taken were completed, came up with options based on my real needs to save money
• DC

  Desiree Cann

  Jun 13, 2023
  1.0
  Not in good hands by any means with this company or agency. We had a terrible loss and a vehicle stolen. There was no communication unless initiated by us. We were laughed at by the agents in this office who sold us the policies and they said we weren’t covered. They used our loss as an opportunity to try and prey on us telling us we needed MORE coverage. We pay for 3 policies and have added “extra” coverage paying hundreds of dollars on each policy to ensure coverage in ANY event. When we asked why the extra coverage didn’t apply when we were told it did we were told “that’s how I was taught to sell insurance”. When filing an investigation with Allstate to have our recorded conversations looked into the response was “we changed phone companies and don’t have the recordings but the agent is a seasoned insurance agent and wouldn’t have lied”. There is way more that they have done to us throughout our claim and we are left with no vehicle and 20k in debt. This company and office has worked harder to not cover us and take our money then they ever have or did to try and help us. It is absolutely disgusting how these people treat customers who pay a lot of money and expect to be taken care of if and when something terrible happens. I do not recommend ever using Allstate and if you do, DO NOT go through this office.
• GL

  Gail Lankins

  Aug 12, 2018
  5.0
  Wonderful office. Very sweet people all very helpful.