EM
Elita Mitchell
Aug 6, 2026
⭐⭐⭐⭐⭐ Outstanding customer service!
This FedEx Office has become one of my favorite locations. The store is always clean, well organized, and welcoming, and I really appreciate that they’re open seven days a week. Every employee I’ve encountered has been friendly, but Sonya truly stands out.
I had a very important printing project for my new business, and after running into several challenges elsewhere, I came to this location hoping someone could help. Sonya remembered me from a previous visit, took the time to understand exactly what I needed, and patiently worked through multiple print adjustments until everything came out exactly right.
What impressed me most was that she never made me feel rushed, even though she was helping other customers, answering questions, accepting packages, and keeping everything running smoothly. She has a calm, positive attitude and genuinely cares about helping people find the best solution.
Employees like Sonya are the reason customers come back. If she’s not already in a leadership role, she certainly has the qualities of one. Thank you, Sonya, for turning what had become a stressful project into such a positive experience. I’ll definitely be returning to this location for my future printing and shipping needs. 🫶🏽