Cricket Wireless Authorized Retailer

Reseñas

• SV

  Sabrina Vogel

  Sep 19, 2026
  1.0
  After crappy customer service via phone, after a forced update by a phone bought through a Cricket dealer & being lied to by Cricket Tech Support (the credit to repeat users is a LIE also) this place requires the main account holder to show up to get a phone back in service - Not good for families, businesses or people with disabilities. Also the representative that had my husband there hung up on me before explaining why I had to be there. No call back & I never talked to husband as to what to do now. Hard pass on my renewal.
• MM

  Missy

  Jul 15, 2026
  5.0
  Juan one of the employees that work in there is the ultimate badass!!! That man can make a crazy person sane! Dealing with customer service 611 through cricket is an absolute nightmare and they need professional training because they can make someone nuts!! They have NO IDEA what they are doing at all!!!! Also 611 cricket customer service told me that they don't have technicians!?!?! Juan assured me they do. But Juan fixed the problem and assured me everything will be fine. 611 customer service turned off my service was trying to download different SIM cards and told me that there was a problem with my phone and that I should go in and buy a SIMs card for $10..... I had recently just got this phone because I was having the same problem with the other phone! I took my phone to Juan because I got disconnected from 611 and they never called me back!!!!!! And he had it fixed within 10 minutes and was able to get my original problem fixed that 611 customer service failed to and was going to leave me hanging!!! Thank u Juan for ur help!!! Whoever his boss is this is the second time that he has fixed my phone when customer service has destroyed my phone! You should give him a raise!!! 😁😁
• RC

  Ruben Chavez

  Feb 13, 2019
  5.0
  Alex is the Guru of Phones, Genuine Salesperson, Works Hard to Help You!
• FB

  Felicia Beckmon

  Sep 30, 2017
  5.0
  Cricket Offers Great Mobile Service, Affordable Products, An Very Friendly and Helpful Customer Service Representatives.