Older Lady working today on 09/23/26 1:30pm needs to add a smile to her face and better attitude. Literally why I don't come to this subway every worker has a attitude and when you ask for extra they say it in a snappy way
KT
Kade Trussell
Aug 20, 2026
Josiah was super awesome. They were out of some ingredients but he really did his best to make it up and still made it a good expirince and tasty food!
Tried to use coupons for a couple meals, the cashier advised me to use separate transactions. First one was supposed to bring it to 4.99, She charged 7.69. I didn't notice at first. The second transaction was supposed to bring it to 6.99, she charged me 9.29. This one I noticed, and pointed it out to her. She said she deleted the order and we can run it again. I got charged 9.29 again. So neither coupons got used AND I got double charged. She assured me that the double charge would disappear off my bank statement after a few days. It's been 9 days, I haven't seen the refund. Regarding the coupons she said I could call and speak to a manager. I have tried calling their store repeatedly, no one answers. Whoever runs this franchise doesn't bother to train their staff. Hope a better owner buys it.
HE
Hank Eggers
May 28, 2026
I have no clue what happened to this subway. It used to be the best around. Whenever I order on the app, I literally do not get my food. It's always some young person, alone, behind the line at 2PM, 4PM, whatever busy time it is, and I literally never get my food. Do yourself a favor and do not order from here. I also wasn't able to get my money back for an online order I never got.
JS
Josiah Sage
May 10, 2026
Ive come here most Saturdays for the past few months. Every time its felt like less and less ingredients have been in stock. Last night I ordered delivery for the first time, and it was simply the last straw for me. They were clearly out of tomatos, the bread was a bit burnt, there was a genuinly pitiful amount of meat, and to finish it off there was absolutely zero mayo like I ordered. So when they *did* fulfil my request of extra lettuce, I simply had a dry mouthful of virtually nothing but burnt bread and flavorless iceburg. Ontop of that, my drink was not delivered, and when I finally went to enjoy my cookie, they gave me a different one (almost certainly because they were out of the one I wanted).
This store is notorious for never having anything in stock and Ive finally gotten to the point Im not chancing it anymore. The staff seems to change literally weekly, and each time they give off the vibe of just trying to make it through the day because they know someone's going to come in and get mad at them because management didn't restock enough ingredients. Half the time Ive come in the place feels unkept and sticky, and when Ive ordered online to shorten the wait time its only made a 20 minute wait turn into an hour one because they need to ask what I want to swap for the 4 things theyre missing while balancing 8 other orders.
I went to the Monmouth location to replace what Im now calling the "dissapoint-which" and the improvement felt like a flash bang. Bread was soft, meat actually present enough to taste, so much cheese, and everything I wanted was in stock and on my sandwich. Took less than 10 minutes to walk out with what I *actually ordered*
Im doubtful corporate will even respond to my inquiry, but we'll see. I used a coupon and rewards points just to get the delivery fee down to reasonable, all to have what was genuinly the most dissapointing sandwhich Ive ever had. $20 in the trash because whoever is running that store can't fix problems that have been communicated for a long, long time. Do better, management.