Subway

Reseñas

• JC

  Julie Cummings

  1 day ago
  1.0
  I had two horrific experiences with Tricia on 6/11/26, just before 6:00 p.m at the Pony village location, and today, 6/17/26, at the Empire location and everything is on video. I wrote a detailed review of what occurred at the Pony Village location on June 11th. Now, today, June 17th, I had another incident with Tricia, but at the Empire location. I would have never shown up at this location if I knew she was working here since I had already decided to avoid going to Pony village because of tricia. When I walked in today at the Empire Subways she was alone, and I wasn't too sure it was her. I arrived about 10 minutes till closing, not knowing they were closing at 9:00. I gave her the option to not take my order as I was being considerate and did not want to have her dirty the area she had already cleaned in preparation for closing. I even asked several times if she was sure it was okay, and that I wouldn't feel any kind of way if she said NO, but insisted it would not be a problem. Obviously it was a huge problem for her and what happened today was just a continuation of June 11th at Pony Village, except way worse because this time she was alone and had no one to hold her accountable. I told her I wanted two 6 ft long sandwiches for $3.99, a BLT and a ham and salami sandwich. I asked her if I would be able to add turkey to my BLT for a little bit more and still order the special for $3.99. She casually said "Yes" and I would only have a small upcharge for the added turkey. Instead, she ended up charging me a different way, which made the sandwich cost three times more than the agreed amount. She charged me without asking me or letting me know. Unfortunately, I didn't notice until I saw the receipt and when I asked her to please fix it, she began yelling at me from the top of her lungs, freaking out just the way she did on June 11th at Pony Village. And mind you, I was super nice and respectful the entire time up until the very end when she literally kicked me out instead of trying to help me with her mistake. This girl is not emotionally equipped to provide any kind of decent customer service to anyone because if you ask her to do anything then just the bare minimum, she will literally tear you a new one. Her behavior was absolutely unacceptable and appalling!!!
• RM

  Rica Motis

  6 days ago
  2.0
  I stopped in for a quick lunch because I was in a rush, but the experience was pretty frustrating. The counter area was messy, and the person making my sandwich seemed like they were in a bad mood, barely listening to what I wanted on it. The ingredients didn't seem as fresh as I’m used to, either. I’ll probably look for somewhere else to grab a bite next time.
• NN

  nRisCma

  Apr 7, 2026
  5.0
  I can't think of another food chain that can get away with making a footlong cookie. Type of thing some people would straight up kill you for making.
• ND

  Naomi Dickenson

  Apr 6, 2026
  5.0
  Memphis was on shift by himself during dinner hours, he doesn’t “need” the help because he rocked it but my goodness give this guy some help! Amazing service despite his line out the door.